![]() Log in to IT Glue and navigate to Account > Integrations.Scroll down to Dashboard API access and check "Enable access to the Cisco Meraki Dashboard API".Ensure your user is an Admin in the organization.Open the Meraki Org List and select the organization you would like to include in your sync.Note: You cannot have more than two API keys at one time.įor each Meraki organization you would like to sync with IT Glue: In the account information screen, scroll down to API Access and select Generate new API key.At the top-right of the screen, click on My Profile.Sign in to your Meraki Dashboard using your Meraki MSP portal.When generating the API key, you should use the Meraki user with access to Meraki's MSP portal. When the sync is complete, the Status column changes from Syncing.įrom the Account > Integrations screen, click Actions > Start Manual Sync.Enter your RMM credentials in IT Glue.Then, click on the green + New button and then on the Meraki icon.IT Glue discovers organizations and configurations and tries to match them to data in your account. The matching logic can be found in the Introduction section of this article. From the Account Integrations screen, find your RMM in the list and click on Actions > Matching.Īnything that isn't automatically matched will need to be manually actioned.In the Unmatched tab, review the unmatched organizations. ![]() If you're happy with a suggested match, click Accept Suggestion to accept it.If there is no suggested match, or it is incorrect, you can search for and choose a different organization using the Match To field. ![]()
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